Services
In lieu of having a person in the building 24/7, buildings in certain midtown areas are permitted to utilize the service of an agency such as Quick Response Service. Upon receipt of an alarm we will immediately be dispatched a qualified elevator operator, trained to operate the building’s elevator, with keys to the building and elevator. The operator shall open the building and place the elevator in operating condition and assist the Fire Department in gaining access to any portion of the building. The said elevator operator shall operate the elevator for the sole benefit of the Fire Department for as long as our services shall be required by the Fire Department.
Quick Response Service has been providing “ELEVATOR IN READINESS” service for commercial buildings in New York City since 1956.
Quick Response Service (QRS) specializes in ensuring elevator readiness, responding to fire alarms in and around the buildings we serve, and assisting the fire department. We also offer additional after-hours support to property managers and superintendents, such as granting access to the building for tenants, the police department, and more. Our goal is to save you time and money while ensuring your property remains safe.
Why choose us
Elevator In Readiness
Quick Response Service has been providing “elevator in readiness” code compliance service for commercial buildings in New York City since 1956 Elevator in readiness is part of the building and fire codes and as a building owner or property manager you don’t want to take the liability risks of not complying with the code
Elevator Expertise
Upon receiving an alarm, our qualified elevator operators, who are trained to operate your building’s elevator and hold keys to the building, will be dispatched immediately. They will swiftly open the building, place the elevator in operating condition, and assist the Fire Department in accessing any area of the building. The elevator operator will work solely for the benefit of the Fire Department as long as their service is required.
Proven Reliability
QRS has been providing “ELEVATOR IN READINESS” service for commercial buildings in New York City since 1956. Throughout our long history, we have consistently delivered a dependable crew during the hours of coverage, even in the face of significant challenges. From the northeast blackout in November 1965 to subsequent blackouts, the tragic events of September 11, 2001, the recent impact of Hurricane Sandy and the COVID-19 closures, our dedicated team has ensured uninterrupted service and support.
Extensive Coverage
- Weekdays - Monday to Friday:
- Weekend - Saturday to Monday:
- 10:00 P.M. to 7:00 A.M. the following morning
- 8:00 P.M. Saturday to 7:00 A.M. Monday
Cost Savings
QRS low monthly cost provides an immediate ROI (return on investment). All employees of QRS are members of SEIU Local 32 If a building were to hire their own employees at 32BJ rates and benefits it would cost over $180,000 more per year than QRS, and minimum wage with no benefits would cost over $50,000 more per year than QRS.
2022 CONSTRUCTION CODE – BUILDING CODE – CHAPTER 30
3003.3 Elevator in readiness. Requirements for elevator in readiness shall be as defined in Sections 3003.3.1 through 3003.3.2.
3003.3.1 Elevator in readiness for Fire Department emergency access. Except as provided in Section 3003.3.2, in buildings five stories in height or more, underground buildings as described in Section 405.1, and high-rise buildings, at least one elevator shall be kept available for immediate use by the Fire Department during all hours of the night and day, including holidays, Saturdays and Sundays. The elevator in readiness shall serve all floors of the building. For buildings where a Fire Service Access Elevator (FSAE) is provided, the FSAE shall serve all floors of the building. There shall be available at all times a person competent to operate the elevator. However, an attendant shall not be required for buildings with occupied floors of 150 feet (45 720 mm) or less above the lowest level of the Fire Department vehicle access that have elevators with automatic or continuous pressure operation with keyed switches meeting the requirements of ASME A17.1/CSA B44 as modified by Appendix K so as to permit sole use of the elevators by the Fire Department.
3003.3.2 Number of elevators. A number of elevators shall be kept available at every floor for the sole use of the Fire Department as required by Sections 3003.3.2.1 and 3003.3.2.2. This requirement shall apply to the following types of buildings:
- High-rise buildings with occupancies classified in Groups A, B, E, I, F, H, M and S;
- Buildings with Group B occupancies with a gross area of 200,000 square feet (18 581 m2); and
- Buildings with a main use or dominant occupancy in Group R-1 or R-2.
Exception: In buildings that are five stories or more in height but are not one of the types of buildings described in Items 1 through 3 in Section 3003.3.2, at least one elevator car in such buildings shall be kept available for sole use by the Fire Department.
3003.3.2.1 Three or fewer elevators. Where a floor is serviced by three or fewer elevator cars, every car shall be kept available for sole use by the Fire Department.
3003.3.2.2 More than three elevators. Where a floor is serviced by more than three elevator cars, at least three elevator cars with a total rated load capacity of not less than 6,000 pounds (2722 kg) shall be kept available for the sole use of the Fire Department. Such cars shall include not more than two cars that service all floors and at least one other car in another bank servicing that floor. If the total load capacity of all cars servicing the floor is less than 6,000 pounds (2722 kg), all such cars shall be kept available for sole use of the Fire Department.