After-hours emergency response · Midtown NYC

When your alarm sounds after hours, we meet the FDNY at your door.

When your commercial building’s fire alarm sounds during our night and weekend coverage, we send a trained responder with your keys. We open the building and operate its elevators for the Fire Department. Fire alarms are the core of what we do. We also respond to other after-hours emergencies, such as a water leak, when someone needs your building opened.

  • Under 5 min on average, from alarm to arrival
  • Since 1956 responding in New York
  • 32BJ SEIU Local 32BJ responders

We don’t repair elevators. “Elevator in Readiness” is an NYC code requirement: a trained operator who runs your working elevators for the Fire Department. We provide that operator during our coverage hours.

FDNY fire engines on a Midtown Manhattan street
NEW YORK, AFTER HOURS
MIDTOWN MANHATTAN

Nights and weekends.
80 hours a week.

QUICK RESPONSE SERVICEEST. 1956
01Respond to the alarm.
02Open your building.
03Operate elevators for FDNY.

What QRS is.
And what it isn’t.

The word “elevator” in our service name sends people the wrong way. Here is the plain version.

We are
  • The people who come to your building when an alarm sounds after hours.
  • Trained to operate your working elevators for the Fire Department.
  • Holders of your keys, your building playbook and your contact list.
  • Your “Elevator in Readiness” coverage on nights and weekends.
We are not
  • An elevator repair company. We don’t install, service or maintain elevators. Your elevator contractor does.
  • An alarm monitoring company. Your alarm monitoring company notifies QRS. We go to the building.
  • A guard stationed in your lobby. We dispatch from Midtown with your keys. Average arrival is under 5 minutes.
A response you can picture

What happens
when the alarm sounds.

We bring your keys, knowledge of your building, and a trained operator to help the Fire Department get where it needs to go.

Illustration of a dispatcher at a console, with monitors showing a street map and lists of incidents
01 / The call comes inService illustration
Illustrative sequence · No live dispatch
When we cover your building

Nights and weekends,
when your staff is off.

Night and weekend response for commercial buildings in Midtown Manhattan. A team ready to come to you when your building staff have gone home. Share your address so we can confirm service availability for your property.

80hours of coverage each week
Get a quote
Weeknights · Monday through Friday
10:00 pm → 7:00 am

From each evening into the following morning.

The weekend · One continuous shift
Saturday 8:00 pm
→ Monday 7:00 am

Saturday night, all day Sunday, into Monday morning.

Major holidays
All day

When a major holiday falls on a weekday, we cover the whole day.

Staffing those 80 hours
yourself costs far more.

QRS covers those hours for less than $4 an hour. The figures below compare that with putting your own employees on the same nights and weekends, to meet the same code requirement.

$180,000+

more per year than QRS if you hire your own employees at 32BJ rates and benefits.

$50,000+

more per year than QRS even at minimum wage with no benefits.

From QRS’s own cost comparison.

Ask for a quote and a comparison for your building
Historic QRS response cars parked outside a Manhattan building
From the QRS archive. A familiar presence in Midtown.
New York experience, since 1956

We learn your building
before the first alarm.

Before the first call, we build a response playbook around your property: keys, access points, elevator locations and the people to contact.

Then we practice. So the first alarm isn’t our first visit.

1956 Serving New York since
32BJ SEIU Local 32BJ members
Learn our history
Why buildings hire us

“Elevator in Readiness”
is a code requirement.

Where occupied floors sit more than 150 feet up, New York City requires a person competent to operate the elevators to be available to the Fire Department at all hours. For eligible Midtown buildings, QRS provides after-hours response and elevator operators as an alternative to keeping an attendant on site during those hours.

  • Presumption of negligence for the owner and the management company when a building does not comply.
  • Civil or criminal liability may follow.
  • Mortgage acceleration. Most mortgages let the lender call the loan when a building does not comply with applicable laws.
Read what the code says
Let’s talk about your building

Find out what coverage costs
for your building.

Share your building’s address. We’ll come back with coverage and cost.